• Chats across your tools Ask every tool you connect in one question, approve each change, and share chats with your team in projects.
  • Bots They start on a time or an event and do the chores that repeat, asking first unless you let them run.
  • Chat with Work Desktop On Mac, Windows, and Linux: share folders, change files, run commands in a sandbox (Windows 11 24H2 and later), scan paper, use your browser, and print.
  • Word, Excel, PowerPoint, and Google Docs Ask beside the document with what you selected, and apply each edit yourself.
  • iPhone and Android Your chats and bots in your pocket: ask, follow your bots, and approve what waits for you.
  • Slack, Teams, Discord, and Campfire Ask your bots where your team already talks.
  • Documents, spreadsheets, and decks It runs code in a sandbox to calculate and to build Word, Excel, and PowerPoint files on your templates.
  • Self-hosting Chat with Work on your own servers, with the models you choose, local ones included.
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ServiceNow · in Europe?

Moveworks alternatives in the EU.

Is Moveworks available in Europe? Yes, with limits. Moveworks, part of ServiceNow since December 2025, has an EU data center on AWS and is sold to enterprises by quote, but its own subprocessor list puts Google's generative AI in the United States, even for EU customers.

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Free to start: 300 trial credits once, for every model. No card.

Side by side

Moveworks or Chat with Work, side by side.

What people worry about in Moveworks, beside Chat with Work. Each row links its source.

What people worry about in Moveworks, beside Chat with Work
Concern Moveworks Chat with Work
Google's AI is processed in the US Moveworks subprocessors
Partly: Even for its EU data centers Yes: App in Germany, every model in the EU
Ambient agents ask only where built to Ambient agent FAQs
Partly: Approvals are steps a builder adds Yes: Changes ask first, wherever it works
Agents are built in Tool Studio Automation in Tool Studio
Partly: Routines in words are in limited release Yes: Plain words; it works out the steps
Sold only by quote Moveworks pricing
No: A custom quote through sales Yes: Free to start, no card

Pick Moveworks when

  • A large enterprise IT and HR service desk
  • Your company already runs on ServiceNow
  • You'll set the region in the contract

Pick Chat with Work when

  • Bots in the EU on every plan
  • You'd rather describe a bot than build one
  • Changes ask first, unless you let them run
  • GPT, Gemini, and Claude, all in the EU
  • Self-serve, free to start
  • You may need to self-host

Every detail, side by side, from ServiceNow's own pages
Moveworks and Chat with Work, side by side
Dimension Moveworks Chat with Work
What it is An AI assistant for employees: "The AI Assistant platform for your entire workforce to search and act across business applications." ServiceNow completed its acquisition in December 2025, and Moveworks now powers ServiceNow EmployeeWorks. AI bots and an assistant for your team's tools, as a service or on your own servers.
Bots that work by themselves Ambient agents run with no prompt, on a webhook from another system or on a Cron, Interval, or Calendar schedule, and message people through the assistant. Productivity Routines, which employees build to run in the background, are in controlled availability since October 2026. Bots start on a time, or when something happens: mail to their address or in Outlook, a GitHub issue, a webhook, the API, another agent, or a message in Slack, Discord, or Chatwoot. They work through the integrations you give them, on every plan and the trial.
How you set one up An ambient agent is a Tool Studio plugin: a system trigger plus compound actions (API calls, scripts, LLM steps). Productivity Assistants take written instructions in Assistant Builder. Routines and ToolSmith, which build from a description, are in controlled availability. Say what it should do in a chat, and approve the bot on one card, or start from one of 105 recipes. Its instructions stay plain words, and it works out the steps each time: no workflow to wire.
Before it changes anything In Productivity Assistants, "Destructive, irreversible, or broad-reach actions need explicit sign-off first", and longer work goes through a plan the user approves. Builders can add a confirmation step per action, and MCP tools that aren't read-only ask by default. Ambient agents "can run fully autonomously or pause for notify / question / review moments". Integrations start at Read. Changes ask first, shown as they will run, unless you let a bot's changes run; deleting asks unless you allow that one tool. Every change and question waiting for you, from every chat and bot, is in one queue.
Available in Europe Yes, through its sales team. Yes, on every plan and the trial.
Where your data and the models are On AWS in the region you're set up in: US, EU, US GovCloud, Canada, Australia, UK, or Japan. For its EU data centers, Microsoft and OpenAI generative AI run in the EU, but Google's "Infrastructure services, Generative AI" are listed in the United States. Its models include GPT 5.4 and 5.5. The app on our servers in Germany, and GPT, Gemini, and Claude, all in the EU. Web search, off by default, leaves the EU. Or on your own servers.
Self-hosting No. Its On-Prem Agent only connects systems behind your firewall to its cloud. Yes. Ask about self-hosting.
Price Not published: you "request a custom quote" from its sales team. Free to start. From €20 a month for one person, and from €25 per person for teams plus VAT.

Checked November 15, 2026. Moveworks changes often; these are the sources, with the date each shows. Where a page refused us or we read a third party, it says so.

Moveworks is a trademark of ServiceNow. Chat with Work is not affiliated with or endorsed by ServiceNow.

FAQ

Moveworks in Europe, answered.

Is Moveworks available in Europe?

Yes, with limits. Moveworks, part of ServiceNow since December 2025, has an EU data center on AWS and is sold to enterprises by quote, but its own subprocessor list puts Google's generative AI in the United States, even for EU customers.

Does Moveworks keep data in the EU?

It has an EU data center on AWS, where its Microsoft and OpenAI models run in the EU, but its subprocessor list puts Google's generative AI in the United States, even for EU customers. Chat with Work runs on our servers in Germany with every model in the EU, on every plan.

Can Moveworks agents run on their own?

Yes: ambient agents start on a webhook or a schedule and can run fully autonomously, with approvals as steps their builders add. Chat with Work's bots start on a time, an email, a GitHub issue, a webhook, or a message, in the EU, and ask before each change unless you let them run.

What is a Moveworks alternative for smaller teams?

Chat with Work: self-serve from free, with no sales call, and bots for your team's tools described in a chat, in the EU on every plan.

AI bots in Europe, today.

Pick a bot from a recipe, or describe it in a chat. It runs in the EU on every plan, and its changes ask first unless you let them run.

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Free to start: 300 trial credits once, for every model. No card.